Baró

Help

Hi! Here are answers to the things people ask us most. If your question isn't here, just drop us a line and we'll get back to you as soon as we can.

Contact: info@baroapp.is

If something's acting up, let us know which phone or computer you're using. That makes it easier to help.

Using Baró

Is happy hour really on?

Times and prices come straight from the bars themselves, and only from bars that are on Baró. We don't copy anything from other sites and we never make anything up. Bars do sometimes change their deals without notice though, so if you're not sure, just ask the bartender.

Why don't I see happy hour for some bars?

Happy hours and deals only show for bars that are on Baró and add them themselves. The other bars are still on the map, so you can see where they are and how far away they are.

How does “Nearest bar” on the map work?

Just tap a bar on the map to see today's happy hour and how far it is to the nearest bars. Distance is measured in a straight line, so the walk is usually a bit longer. The walking time is only a rough guess (about 80 metres a minute).

Why does the app want to know where I am?

Only if you tap “Where am I?” or open “Near me”. Your location is used on your phone to work out how far away the bars are, and it isn't sent to us. You can turn this off in your settings whenever you like.

How much does Baró cost?

The first 14 days are free. After that the subscription is 1,599 ISK per month. You buy it in the app and pay through Apple (App Store) or Google (Google Play), depending on your phone. We never see your card.

How do I cancel my subscription?

You cancel on your phone, not with us, because Apple and Google handle the payments.

iPhone: Open Settings, tap your name at the top, then Subscriptions. Choose Baró and tap Cancel Subscription.

Android: Open Google Play, tap your profile picture in the top corner, then Payments & subscriptions and Subscriptions. Choose Baró and tap Cancel.

Do it at least 24 hours before the period ends. If you cancel during the free days you won't be charged, and you can keep using Baró until the end of the period you've paid for.

I got a new phone. Do I have to pay again?

No. Get the app, log in with your Baró account and tap “Restore purchases” on the subscription page if your subscription doesn't show up right away. Use the same Apple or Google account you bought it with.

I want a refund

Apple and Google handle refunds, so you ask them: at reportaproblem.apple.com for iPhone, or in Google Play under Payments & subscriptions for Android. If anything is unclear, just drop us a line and we'll help.

Why do I need to give my date of birth?

Baró is about happy hour and alcohol, and in Iceland alcohol can't be sold to anyone under 20. That's why Baró is only for people aged 20 and over, and we ask for your date of birth when you create an account. We only use it to check your age, and we don't store it.

Do I need an account?

Yes. You start by creating an account in the app with an email and a password, and confirm that you're 20 or older. Then you buy the subscription, and it's linked to your account. We only store your email, your name if you add it, and your password in encrypted form. An account on its own doesn't unlock the app; for that you need a subscription.

Can I delete my account?

Yes, right in the app. Go to My account and tap Delete account. Your email, name and password are gone straight away. Remember to cancel the subscription on your phone too, since that's done with Apple or Google. If you can't log in, just email us at info@baroapp.is.

I forgot my password. What do I do?

No worries! Email us at info@baroapp.is from the address you signed up with, and we'll sort it out.

Does the app work on my network?

Yes, it does. It doesn't matter if you're on Wi‑Fi at home, at the bar or on 4G or 5G. The app works anywhere you have a connection, whichever carrier you're with.

Is something wrong or out of date?

Thanks a lot for letting us know! Email us at info@baroapp.is with the bar's name and what's wrong. We'll talk to the bar and fix it.

For bars

How do I get my bar on Baró?

You sign up your bar here on the website, under For bars. The first 14 days are free and we don't charge anything during that time. After that it's 1,990 ISK per month + VAT.

How do I pay?

Bars sign up and pay here on the website. You enter your card on a payment provider's secure page, so we never see or store the card number. Right now bar payments aren't connected yet, so it's only a trial and nothing is charged.

What do you do with my information?

You'll find all of that on the privacy page. In short: we only use the contact details to manage the subscription, and we don't publish them.

Can I change or remove info about my bar?

Yes, no problem! Email us at info@baroapp.is with the bar's name and what you'd like changed.

In moderation

Alcohol isn't sold to anyone under 20. Take care of yourself and get home safe.

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